Privacy Policy

Privacy Policy for Sweet Leela’s Confections LLC

Effective Date: 03/01/2025

At Sweet Leela’s Confections ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, place an order, or engage with us in any other way. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, shipping/billing address, and payment details.

  • Order Information: Details about the products you order, preferences, and transaction history.

  • Website Interaction: Information about your use of our website, such as IP address, browser type, operating system, and browsing behavior.

  • Payment Information: We do not store your credit card details, but we may use third-party payment processors that securely handle your financial information.

2. How We Use Your Information

We use your personal information for various purposes, including:

  • Processing Orders: To fulfill and manage your orders, including payments, shipping, and customer service.

  • Communication: To send order confirmations, updates, and other communications related to our products and services.

  • Improving Services: To analyze how our website and services are used to improve customer experience and product offerings.

  • Marketing: To send promotional emails, newsletters, and offers. You can opt out of marketing communications at any time by following the unsubscribe instructions in the emails.

3. How We Share Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers to help us operate our business and provide services, such as:

  • Payment Processors: To process payments securely.

  • Shipping Services: To deliver your orders to the provided address.

  • Marketing Partners: If you have consented to receive promotional emails or other marketing communications, we may share your information with trusted partners for this purpose.

  • Legal Compliance: We may disclose your information if required by law or if we believe it is necessary to protect our rights, comply with legal processes, or prevent fraud.

4. Data Security

We take the security of your personal information seriously and implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website, analyze trends, and gather demographic information. Cookies are small files placed on your device that help us recognize your preferences and improve our services.

You can control cookie settings through your browser, including blocking or deleting cookies, but this may affect the functionality of some features on our website.

6. Your Rights and Choices

You have the right to:

  • Access and Correct Your Information: You can request to view, update, or correct your personal information.

  • Opt-Out of Marketing: You can opt out of receiving marketing communications by following the unsubscribe instructions in any email or by contacting us directly.

  • Delete Your Data: You may request that we delete your personal data, subject to legal requirements and our need to retain certain information for business purposes.

7. Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete the information as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Sweet Leela’s Confections
Jersey City, NJ
hello@sweetleelasconfections.com
646-481-0447